Tyco is a nationwide provider of Integrated Fire, Security and Electrical Testing Solutions, who work with some of the leading Critical Infrastructure providers delivering an integrated package of compliance services, developed to meet the broad spectrum of requirements of this high profile sector.
Tyco acquired the two Global Switch London-based sites as part of their acquisition of Instant Fire Protection in November 2012.
The Tyco contract covers the maintenance, reactive-works, and remedial works of their Fire Access Control and CCTV Security Systems.
With the introduction of monthly KPI-related meetings on-site, and a consistent and honest approach to our work, Tyco
has managed to turn around this key customer relationship gaining customer praise for the approach taken and service levels delivered.
By delivering a full schedule of PPM across the centres the
service provided has become a predictable and routine facet of the centre’s operations.