Iceland is one of the fastest growing and most innovative food retailers in the UK with over 850 stores nationwide. In 2009, the Iceland estates team began a major project to overhaul the safety and security of its stores and as such appointed Tyco to complete an in-depth review of the retailer’s risks and requirements.

In the five years that followed, the teams from Iceland and Tyco worked together to deliver a comprehensive upgrade of the existing intruder alarm and signalling path systems. After successful results, Tyco has extended it’s remit and will now provide intruder alarms, CCTV maintenance, fire and freezer monitoring for all existing and new Iceland stores.

Significant improvements were made by Tyco in the monitoring of security alarms and freezer alarms should a unit fail, to ensure Iceland’s assets are also better protected. The upgrade of alarm panels and dual-path monitoring systems (IP and GPRS) maximises protection for stores and ensures a more robust signalling platform. In addition, the majority of false alarms and faults can now be dealt with remotely, negating the impact on the store’s teams and operations.

In addition, as a result of the installation of Galaxy alarm systems throughout the estate, which are PD6662 compliant and recognised by the UK police force, Tyco was able to increase the number of Iceland stores benefiting from police response from 200 to over 800 stores.